D12 Responsible Gaming — When the Fun Stays Within Limits

d12's Commitment to Responsible Gaming

The d12 platform is operated purely for entertainment. We believe gaming becomes a truly enjoyable experience only when each user bets consciously and within their means. d12 never encourages users to play beyond what they can afford.

As part of our Responsible Gaming policy, d12 offers several voluntary self-control features. This page details those features and provides guidance on building healthy betting habits. Our support team is always on hand for any questions.

Recognising Signs of Risky Behaviour

When betting goes beyond fun and starts becoming a problem, certain signs may appear. Be alert if you notice any of the following in yourself:

• Feeling the urge to keep betting in order to recover money you've lost.
• Hiding your betting activity from family or friends.
• Feeling restless or uneasy when you're not betting.
• Neglecting daily responsibilities, studies, or family because of betting.
• Borrowing money or dipping into savings to bet beyond your budget.
• Being unable to stop betting even when you want to.

If you notice these signs, use d12's self-control features or seek professional help. It's not a weakness — it's a brave decision.

Tips on Setting Time & Budget Limits

The foundation of healthy betting is planning ahead. d12 recommends following these practices:

• Set a Budget: Decide in advance how much BDT (৳) you'll spend on betting each week or month, and stick to that limit.
• Set a time limit: Set a fixed amount of time you'll spend betting each day or week.
• Think of It as Entertainment Only: Betting is not a source of income — it's for entertainment. Don't spend money you need for daily life chasing a win.
• Take a break after losses: After a big loss, keep a clear head before placing your next bet — don't let emotions push you into chasing losses.

Remember — betting outcomes are entirely unpredictable. No strategy or pattern can guarantee long-term winnings.

Self-Control Features

D12 offers the following self-control tools for its users. These can be activated through Account Settings or by contacting the Support Team:

• Set a deposit limit: Set a maximum deposit amount (in ৳ BDT) on a daily, weekly, or monthly basis. Deposits beyond the set limit will not be permitted.
• Temporary Break: Temporarily suspend your account for a set period (1 day, 1 week, or 1 month). You won't be able to log in or place bets during this time.
• Permanent Exclusion: If you feel betting is affecting your life, reach out to d12's Support Team to permanently close your account.
• Reality Check: Enable notifications that alert you to how long you've been playing at set intervals.

Contact [email protected] to activate these features. Our team is ready to assist you in Bengali.

Protection of Minors

The d12 platform is strictly prohibited for users under 18. Age is verified at registration, and additional identity checks are carried out when there is any doubt.

If a child or teenager in your household uses your device, keep your account and password secure. Use parental control software on the device.

If you suspect a minor is using d12, notify our support team immediately. We have a zero-tolerance approach on this.